IMS | Intelligence. Applied.

Welcome to the IMS Customer Portal

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Contact Us

IMS Health Service Team

For technical assistance or inquiries about accessing services on the IMS Customer Portal, please email us at or submit it online, via Ask IMS.

Multilingual telephone support is available during regular business hours.

Americas - English:


EMEA - English, French, German, Italian, Spanish:

44 (0) 203 075 5888

Americas - Brazilian Portuguese:

55 11 5185-4170

Japan - Japanese:


Emergency 24x7 support (English Only):